e21's vision is to be a trusted partner for businesses navigating AI. We aim to help every organisation safely and efficiently use AI to drive innovation, enhance security, and achieve greater operational efficiency through a unified, pragmatic platform.
We are more than a technology provider; we are a consultancy-driven partner. Our foundation is built on deep expertise, a security-first mindset, and a commitment to delivering pragmatic, tangible results that solve real-world business problems.
Our primary audience consists of UK businesses, especially those in regulated industries like finance, insurance, and government. We also partner with IT resellers, Managed Service Providers (MSPs), and Telcos who are looking for reliable, secure, and efficient AI solutions.
For e21, pragmatic AI means we focus on delivering deployable, auditable, and effective solutions. We move beyond abstract concepts and vague buzzwords to provide tangible technology that solves your real-world problems and delivers measurable business value.
Our mission is to empower organizations to achieve greater safety, security, and efficiency through pragmatic, cutting-edge technology. We do this by taming the complexity and mitigating the risks of AI adoption, making it accessible and manageable for everyone.
We solve the challenges of AI complexity and risk. Businesses struggle with unmanaged AI usage, security vulnerabilities, and data privacy concerns. Our platform provides a centralized, secure way to deploy and manage AI, turning abstract tools into tangible, compliant solutions.
e21 Connect acts as a central control point for all your AI usage. It provides a single, secure platform to orchestrate AI agents, manage access, apply guardrails, and integrate with existing enterprise systems, giving you full visibility and control.
e21 Explain is a standalone Retrieval-Augmented Generation (RAG) solution that acts as a private, out-of-the-box system for data interrogation. It allows you to use natural language to securely query your internal documents and data without sending them to public LLMs, making it a perfect entry point for secure AI adoption.
The e21 Desktop App simplifies the user experience by providing a smart chat interface. It intelligently decides which AI service to use—whether it's an LLM, an agent, or a RAG system—to give the best result, all while being powered and secured by e21 Connect.
Our solutions provide enterprise-grade guardrails, centralised control, and intelligent routing that can keep sensitive data within your infrastructure. The containerised deployment options also ensure that your data remains private and never leaves your control, which is critical for regulated industries.
e21 Connect automatically optimises AI usage for cost, speed, and quality. It can use static routing to direct specific requests to particular AI models or dynamic routing based on the content of the user’s request, ensuring you get the best performance at the lowest cost.
The gateway provides multiple layers of security, including enterprise-grade guardrails to prevent data leakage and enforce policies, API keys for access control, and comprehensive logging and auditing capabilities. It is designed to ensure all AI interactions are secure and compliant.
e21 Explain can ingest a variety of content sources, including PDF documents, Word files, text files, and HTML. This allows you to build a comprehensive, private knowledge base from your existing internal data.
Our products are built as containerised solutions (e.g., Docker), which allows for flexible deployment. e21 Connect can be deployed on-premise within your infrastructure or as a SaaS offering. This ensures you can maintain data sovereignty and security as needed.
Yes, e21 Connect provides telemetry, auditing, and analytics. It can log token usage and prompts, giving IT and security teams full visibility into how AI is being used across the organisation. Future plans include using an AI agent to interrogate these logs to generate reports.
We offer a range of consultancy and advisory services to guide you from strategy to implementation. This includes AI Strategy Workshops, Executive “Level-Up” sessions, and Readiness Assessments to help you identify your needs and build a clear implementation plan.
Our onboarding process is tailored to your needs. For simpler products like e21 Explain, it is quick and efficient. For the more complex e21 Connect, we provide a streamlined, included onboarding service for standard platforms. For bespoke integrations, we offer dedicated, paid services to ensure a seamless custom deployment.
Our approach is inherently consultancy-driven. We work closely with you to understand your unique challenges and objectives. We advise, guide, and collaborate to ensure the solutions we implement are perfectly aligned with your strategic goals and deliver measurable business value.
Yes, we build long-term relationships with our clients. Beyond initial deployment, our team provides ongoing support and advisory services to ensure you continue to maximize the value and efficiency of your AI solutions as your needs evolve.
You should choose e21 because we are a trustworthy partner with deep expertise. We provide a proven solution that tames the complexity and risk of AI adoption, offering centralised control, enhanced security, and a pragmatic, consultancy-driven approach that is focused on your success.
Our expert advisory services are designed to guide you from strategy to implementation. Whether you need a quick onboarding or a full AI readiness assessment, we’re here to help you navigate your AI journey with confidence and expertise.
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