Our services

e21 provides expert advisory services to help organisations navigate the complexities of AI adoption. Our pragmatic, workshop-driven approach is designed to guide senior leaders and functional managers from strategic planning to successful implementation.

WORKING WITH E21

Step-by-step approach to Secure AI innovation

Discovery & Consultation

Understand your organisation's AI maturity and your vision for the future

STEP 01

Strategy & Planning

Our pragmatic, workshop-driven approach is designed to guide senior leaders and functional managers from strategic planning to successful implementation.

STEP 02

e21 Platform Deployment

Deploy and integrate the e21 platform for your organisation, delivering private and secure AI.

STEP 03

Outgoing Support

Supporting you on every step of your AI journey from strategy creation to AI agent deployment

STEP 04

Deployment & Integration

Monitoring & Optimization

Design Smart Solutions

E21 PLATFORM ONBOARDING

Unlock efficiency through e21 platform onboarding

e21 Explain Onboarding: A quick and efficient service covering the process of uploading documents and using the Explain interface.

e21 Connect Onboarding: A more involved service for customised deployments, ensuring customers get up and running quickly. We offer streamlined onboarding for standard platforms and dedicated, paid services for bespoke integrations.

e21 AI woman with tablet

FAQ'S

e21 services

e21 offers expert advisory services designed to help organisations navigate AI adoption. Our workshop-driven approach is tailored to different business needs, from strategic planning to successful implementation. This includes an AI Executive "Level-Up" Workshop for senior leaders, an AI Readiness Assessment Workshop for functional managers, and AI Skills Assessment & Training for staff.

The AI Executive "Level-Up" Workshop is a high-level overview for senior leadership and boards, designed to equip them with the knowledge to ask the right questions about AI's potential impact. It covers benefits like efficiency and risks such as data security.

The AI Readiness Assessment Workshop is a more in-depth session for functional and departmental managers. It evaluates your organisation's current state to identify gaps and build a clear AI implementation plan, assessing key areas like data, technology, and people.

We offer an AI Integration Workshop that bridges the gap between strategy and execution. This workshop focuses on the practical steps of deploying AI tools, creating a clear work package for integrating AI into your business. Key areas include planning the human interface, data migration, and infrastructure decisions like cloud versus on-premise deployment.

Onboarding varies depending on the product.

e21 Explain: Onboarding is designed to be quick and efficient, covering the process of uploading documents and using the RAG search interface.

e21 Connect: This is a more complex product, and successful onboarding is critical. We offer streamlined, included onboarding for customers using standard platforms like Google Workspaces or Microsoft 365, and dedicated, paid services for more complex or bespoke integrations with custom systems.

AI Skills Assessment & Training service is specifically designed to baseline the AI capabilities of your staff and help identify potential 'AI Champions' within the organisation. The service includes a webinar, a structured questionnaire, and a detailed report analysing the results to gauge current understanding and identify where AI can streamline workflows at a departmental level.